Easy Tips for Fixing Garage Door Keypad

by Loves Doors • November 30, 2020

A garage door keypad is an extremely handy piece of technology. It replaces the standard garage door opener, which can be lost, or the need to fumble with keys. A keypad can give you a free hand when you need to carry items into and out of your garage. However, a malfunctioning garage door keypad can cause plenty of frustrations.

Thankfully, you can take a few easy steps for a DIY solution to garage door keypad repair. Try these before calling for a professional to fix your keypad.

Battery replacement

If the keypad has stopped responding altogether, chances are the only thing wrong with it is a lack of a fully charged battery. Most of the time, the battery compartment is located at the bottom of the keypad, but the location can differ depending on the manufacturer, make, and model. Open the compartment and replace the battery with one of the same voltage. Garage keypads usually use 9V or 12V batteries for a longer working life.

After a battery has been replaced, you might need to reset the keypad PIN.

PIN code reset

If the keypad isn't accepting the PIN code, don't repeatedly try to enter the code, as it might make the problem worse. Instead, reset the entire keypad. The reset button might be located on the keypad itself, or it might be on the garage opener unit as well.

When you open the garage door keypad, locate the "Learn" button according to the model's instruction manual. Input the separate master code to reset the PIN. You'll then be able to type in a new PIN and reset your keypad from there.

Repairing fraying wires

The other common source of problems with keypads is frayed wires. If you're having problems with a specific number combination rather than the keypad as a whole, the keypad might have a bad wire connection that's causing the issue.

For a DIY solution to this fix, open the keypad's battery compartment and look for any loose or frayed connections in the box. Remove the batteries from wireless keypads, or turn off power in the garage for wired units to prevent electrocutions before tinkering with the keypad. Detach the wires completely, then reattach them with a firmer connection. Repair one wire at a time to not mix them up by accident. Alternatively, take a picture of the wires to use as a guide. If a wire is in particularly rough shape, it might need to be replaced.

Keypad cleaning

If the issue is sticky keys, the most likely culprit is packed-in dirt between the buttons. In that case, the keypad will need thorough cleaning to eliminate the dirt and oils that are blocking the buttons.

While you're doing a thorough clean, we'd also recommend cleaning the inside of the keypad. Open the box up and brush away any dust that might get into the system as well.

Replace the keypad

Sometimes, the only solution is to replace the keypad or ask a professional technician to service it. While a new keypad might require some time to get used to, it's better than the alternative of not having easy access to the garage at all.

Loves Garage Doors specializes in residential garage door and garage door opener repair, installation, and maintenance in Phoenix and surrounding cities. Call (602)346-9516 today!

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